MiX Telematics partners with Field Service companies by providing MiX SafeDrive to help them manage their businesses efficiently and safely.
Balancing good customer service against the need to keep costs down is a constant challenge. MiX Telematics technology exists to enable Field Service companies to become more efficient and keep Drivers safe.
In Vehicle Monitoring Systems
As a Fleet Manager in Field Services, it’s essential to have complete insight into your fleet operations and the use of monitoring technologies, such as In Vehicle Monitoring Systems (IVMS) assists in improving efficiencies, cutting costs and solves your most difficult business challenges.
We offer IVMS through MiX SafeDrive to monitor fleets. IVMS comprises of an on-board computer, an online tracking and information portal as well as access to powerful and valuable fleet and driver reports and analytics, enabling fleet managers to remain connected to their fleet at all times.
The add-on applications that we provide to the Field Service industry, through our MiX SafeDrive offering ensure positive results including:
- Enhanced workflow management
- Real time jobs and messages
- Paperless job dispatching
- Driver safety checks
- Detailed reporting
All of our applications are managed via our state-of-the-art software platform, putting the power to manage your fleet in your hands.
Our flexible Field Services Smartphone app is designed to help any business become more efficient.
This template-based workforce management tool enables managers to quickly and easily define the steps and actions that a mobile worker needs to take whilst out in the field.
With our field services Smartphone app, you can create tasks for your team and monitor the progress of these tasks.
You can create a lists of jobs, pre and post-delivery inspection lists, driver safety check-lists and your own workflows, then remotely upload these to your workers’ Smartphones. Workers can send and receive messages and can log audio, videos, images and signatures for deliveries. You can view all of this information and up-to-date locations of your workers through our online portal.
MiX SafeDrive Driver training comprises:
- Specific driver development programmes, including online driver training for MiX SafeDrive
- Defensive driver training
- Heavy Vehicle Operators
- Four-wheel drive and recovery techniques
- Train the trainer programmes
We have demonstrated the effectiveness of our training programmes through achievements that include a 72% sustained improvement in driver behaviours in just 6 weeks after implementation and a 15% cost saving in fuel alone in the first 12 months.
In Cab Driving Aid
The RIBAS Display is an in-cab driving aid that helps drivers to improve their driving style. RIBAS stands for:
- Ride Comfort (Cornering) or Over Revving
- Excessive Idling
- Harsh Braking
- Harsh Acceleration
- Over Speeding
Using an unobtrusive system of symbols with Red/Amber/Green (RAG) status lights, accompanied by audible warning tones, drivers are given feedback on their driving style, particularly regarding over-revving, excessive idling, harsh braking and acceleration and over speeding.
The unit can be configured in a number of different ways to provide customers with the most effective method of delivering alerts to a driver.
Using RIBAS, customers will experience the following benefits:
- Immediate notification to driver of errors or transgressions
- Safer, smoother driving
- Improved passenger experience
- Reduced wear and tear
- Improved fuel efficiency
- Reduced accident severity
MiX Sat Comms
Reliable, global satellite communication from MiX Telematics.
Do your vehicles operate in remote areas with poor GSM coverage or travel cross-border? If so, this can lead to a breakdown in communication or high roaming costs, especially for a fleet or HSE manager.
MiX Sat Comms is a practical yet sophisticated add-on to MiX SafeDrive that provides reliable and cost-effective global satellite communication in all locations.
By using satellite communication, MiX Sat Comms ensures uninterrupted access to mobile assets, regardless of connectivity outages. What’s more is that, as local GSM connectivity fluctuates, MiX Sat Comms automatically determines and switches to the most economical method of communication – either GSM or satellite.
Critical event notifications are therefore never missed. And high-risk or high-value loads can always be tracked.
Safety, efficiency and compliance through electronic journey planning and execution.
With the MiX Telematics Journey Management solution you can ensure the safety of your drivers while they’re out in the field. Paper-based journey planning can become a thing of the past as journeys can be pre-approved and automatically monitored in real-time.
Our Journey Management is an add-on to MiX SafeDrive solution and makes it possible to reduce risk through compliance with corporate health and safety policies and reduces workload on operational staff. It also enables customisable routes to be created as well as a flexible approval management workflow processes. Our vehicle tracking systems monitor your vehicles in real-time using the latest street level and satellite maps and exceptions are reported through the online portal and also via email and text.