Sheffield City Council
Sheffield City Council, through its transport department, aims to support children, young people and adults by offering transport options to those who have a range of learning and physical disabilities. Services provided by the department include a home-to-school service, vehicle and minibus hire, respite transport and a community health service.
Focusing specifically on the home-to-school transport, the pressure had increased to provide this transport for more children while working under increased financial and budgetary pressures. Therefore, the department sought a solution that could better analyze their fleet of minibuses and transporters that provide this complex service.
By putting systems in place to monitor vehicles, routes and drivers, the customer was able to access real-time tracking and a range of additional fleet management features. This allowed them to optimize their routes, save time, save on fuel costs and deliver better customer service.